What it shows
The north star of the Maturity page: the share of quality activities (records) that work ahead of problems, planned prevention and process checks, against reactive work: product checks, prevention set off by failures, and the failures themselves (internal and external). Prevention and appraisal without a sub-bucket count in neither; the line below says how much of them is categorized. The bar shows how the activities divide.
Why it matters in manufacturing
In Juran's view of quality ("Big Q") quality is managed in every process, not only inspected into the product. A maturing organisation spends more of its quality effort before problems happen and less on finding and handling them. Counting activities rather than cost shows where the effort goes.
How to read it
Higher is better. The tag compares with the same period last year in percentage points; the sparkline shows the share per month. Read the bar from left to right: the proactive kinds first, then the reactive ones.
What good looks like
A share that rises year on year, with most prevention and appraisal categorized, so the figure covers nearly all quality work.