Diagnose · Cost distribution

Cost distribution

How the period's total cost splits over the four buckets, or over the plants when grouped by plant.

The mix shows where quality money goes. A large failure share is exactly the opportunity total cost of quality is meant to reveal.

Compare the failure share (internal and external) with the prevention and appraisal share. Click a segment to see the processes inside it.

Prevention and appraisal make up a large part of the ring and the failure parts a small one, with external failure the smallest.

The expert is reading the figures…

Concern

There is a problem here worth looking into.

Problem: Failures make up 57% of quality cost: most of the money goes to fixing problems rather than preventing them.
Watch: Prevention is 12% of quality cost, below the benchmark of 22%.
Problem: External failure is 29% of quality cost, above the benchmark of 20%.
Problem: External failures are 51% of failure cost: many defects are found by customers rather than in the plant.

Computed by the app from the figures in this view. Data as of 9 Nov 2026 02:14.